Top 10 Least Liked Vehicles According to Consumer Reports

Published on February 10, 2021 in Top 10 by Guillaume Rivard

While not necessarily bad, some vehicles are big letdowns for various reasons.

U.S. magazine Consumer Reports recently published a list of vehicles owners like the least. The results are from the 2020 Annual Auto Surveys on 369,000 vehicles, with the main criteria being the driving experience, comfort, storage, in-car electronics and value. Owners were also asked whether they would buy the same car again if given the chance.

Keep in mind that the least satisfying models or brands aren’t necessarily the worst on the market. They may rate well on other measures such as crashworthiness or long-term reliability. It’s just that they fail to meet the customers’ expectations.

When looking at the brands with the lowest satisfaction levels in 2021, Infiniti tops the list, followed by parent company Nissan, then Cadillac, Buick and Mercedes-Benz.

As for the least liked vehicles across all segments, go to the next page to start the Top 10.

10. Mazda CX-3
Sales of the little CX-3 have been falling hard since the addition of the sleek and modern CX-30.
Main complaints according to Consumer Reports: tight rear seats and trunk, frustrating infotainment system, wind and road noise

9. Nissan Kicks
The Kicks is getting a mid-cycle update for 2021. While the changes are not revolutionary, customers can still expect a few pleasant surprises.
Main complaints according to Consumer Reports: stiff ride, slow acceleration, no AWD option

8. Infiniti QX60
Returning unchanged for the 2021 model year, the QX60 will be completely redesigned for 2022 based on the Monograph concept.
Main complaints according to Consumer Reports: aging design, lack of agility, limited comfort in the second row

7. Infiniti QX50
It’s hard to stand out in the compact luxury SUV segment. Sales of the QX50 are a huge disappointment.
Main complaints according to Consumer Reports: low fuel economy, confusing controls, lackluster handling

6. Jeep Compass
While more expensive than its direct competitors, the Compass offers segment-leading off-road capabilities. But other than that…
Main complaints according to Consumer Reports: unrefined powertrain, lack of agility, uncomfortable rear bench.

5. Nissan Pathfinder
It’s a very good thing a new generation is coming for the 2022 model year…
Main complaints according to Consumer Reports: lack of agility, limited comfort in the rear seats, outdated interior

4. Chevrolet Trax
Despite the arrival of the all-new Trailblazer, the Trax soldiers on for the 2021 model year. It was last revised four years ago.
Main complaints according to Consumer Reports: underwhelming performance, stiff ride, loud and tight cabin

3. Infiniti Q50
This Japanese luxury sedan doesn’t lack power, but the German rivals are better and more attractive in most other areas.
Main complaints according to Consumer Reports: low fuel economy, small trunk, frustrating infotainment system

2. Ford EcoSport
Derived from Europe, the EcoSport doesn’t really meet the needs of North American consumers.
Main complaints according to Consumer Reports: lack of comfort, loud cabin, stiff ride

1. Toyota C-HR
Toyota’s urban crossover is not available with AWD. Beyond the stylish exterior, how is it better than a Corolla Hatchback?
Main complaints according to Consumer Reports: slow acceleration, poor visibility, loud and tight cabin