The Most Dependable Makes and Models in 2024 According to J.D. Power
J.D. Power has just published its 2024 Vehicle Dependability Study, which is based on responses from 30,595 original owners of 2021 model-year vehicles after three years of ownership. It covers more than 180 specific problem areas across nine major vehicle categories: climate; driving assistance; driving experience; exterior; features/controls/displays; infotainment; interior; powertrain; and seats.
The main takeaway from this year’s study is that dependability levels are down across the industry, with nearly two-thirds of brands generating more problems than a year ago. “This can likely be attributed to the tumultuous time during which these vehicles were built, and owners are keeping their vehicles for much longer,” said Frank Hanley, senior director of auto benchmarking at J.D. Power.
Owners are experiencing more problems with infotainment systems and advanced driver assistance features, not to mention battery-electric and plug-in hybrid vehicles, according to the study.
Lexus leads the entire industry with 135 owner-reported problems per 100 vehicles. It is followed Toyota (147), Buick (149), Chevrolet (174), MINI (174), Porsche (175), Mazda (185), Kia (187), as well as BMW, Dodge and Jeep (190). Surprised by the last three?
At the bottom of the ranking are Chrysler (310), Audi (275), Land Rover (268), Volkswagen (267) and Lincoln (251). Tesla (252) is not included due to a small sample size.
Now, what about the most dependable three-year-old models in 2024? Check out the photo gallery above for a look at the category winners according to J.D. Power.
Compact Car – Toyota Corolla
2nd place: Honda Civic, 3rd place: Toyota Prius
Premium Compact Car – Lexus IS
2nd place: BMW 4 Series, 3rd place: BMW 3 Series
Midsize Car – Toyota Camry
2nd place: Chevrolet Malibu, 3rd place: Hyundai Sonata
Premium Midsize Car – Lexus ES
Premium Sporty Car – Porsche 718
2nd place: Chevrolet Corvette
Small SUV – Buick Encore
2nd place: Toyota C-HR, 3rd place: Chevrolet Trax
Premium Small SUV – BMW X1
2nd place: Volvo XC40
Compact SUV – Chevrolet Equinox
2nd place: Buick Envision, 3rd place: Toyota RAV4
Premium Compact SUV – Lexus NX
2nd place: Cadillac XT4, 3rd place: Porsche Macan
Midsize SUV – Toyota 4Runner
2nd place: Jeep Grand Cherokee, 3rd place: Toyota Venza
Premium Midsize SUV – Lexus RX
2nd place: Lexus GX
Three-Row Midsize SUV – Chevrolet Traverse
2nd place: Buick Enclave, 3rd place: Toyota Highlander
Large SUV – Chevrolet Tahoe
Minivan – Kia Sedona
2nd place: Toyota Sienna, 3rd place: Honda Odyssey
Midsize Pickup – Toyota Tacoma
2nd place: Chevrolet Colorado, 3rd place: Ford Ranger
Full-Size Pickup – Toyota Tundra
2nd place: Chevrolet Silverado/GMC Sierra, 3rd place: Ram 1500
Heavy Duty Full-Size Pickup – Ford Super Duty
2nd place: GMC Sierra HD, 3rd place: Chevrolet Silverado HD